What to Expect at your Visit
To Make an Appointment
Veterinary Surgical Center of Portland is open Monday through Friday to provide you with readily available and convenient appointment times. Our receptionists will work with you and your veterinarian to make certain we have your pet’s complete medical record prior to your appointment. We ask that you please arrive 10 minutes early to fill out the necessary paperwork. Our new client form is available on the website, under “New Patient, on-line forms”. You can e-mail us the completed form before your appointment at email@example.com to save time at check-in.
During your initial consultation, the surgeon will review your pet’s general medical record and any x-rays taken by your regular veterinarian. The surgeon will perform a thorough examination of your pet. The surgeon will ask you questions about your pet’s medical history, temperament, life-style, etc. Our doctors may need to perform additional tests or x-rays to help give you the most accurate diagnosis. We understand that each pet is unique and will work with you to find the best treatment option for your pet. Please plan to spend about one hour with us from start to finish.
If Surgery is Needed
We require that you stop anything oral (food and medications, water is ok) after 10:00pm the night prior to surgery. Most pets stay at least one night with us. We ask that you bring all of your pet’s medications, 3 meals if they are picky eaters or have allergies, and any special blanket or toy that smells like home. Surgical admits are done between 7:30am and 8:00am. You will meet with one of your pet’s Certified Veterinary Technicians at check in. The surgeon calls you when your pet is in recovery and sets up a time to meet the following day to go over the details of your pet’s surgery as well as the post-op instructions.
VSCP commits to providing the highest quality care possible to our patients. The technician team cares for your pet around the clock. After the surgical staff departs our swing and overnight teams ensure your pet is monitored and comfortable at all times. Because we are not a busy ER or hospital with multiple specialties, we have a VERY low patient-to-technician ratio that allows for a lot of individual attention and a quiet recovery ward. The technician team dims the lights and talks in whispers at night ensuring your pet rests to aid in their recovery. The phones are on at all times and we welcome calls even into the wee hours of the night.
Please review the handout below for more specific information on what to expect from our surgical hospital.