What some of our clients are saying:
We were so pleased with our entire experience with VSCP, from start to finish - a process of 6 months and counting!
Our veterinarian referred us to VCSP in July 2014 when our Newfoundland, Murphy, began limping severely. We suspected a torn cruciate ligament, and wanted to get an expert opinion.
When I first called to make an appointment, the receptionist was very professional and helpful. They were able to get us in right away for a consultation with Dr. Amelia Simpson, who confirmed that our suspicion was correct AND that the problem existed in both knees. She recommended a TPLO (Tibial Plateau Leveling Ostomy) surgery for both knees. Since Murphy is a very large dog, we would need to stagger the surgeries, 6-8 weeks apart.
We scheduled her first surgery, and dropped her off early that morning. I was a nervous wreck, but Dr. Simpson called me as soon as she finished the surgery to let me know that it had gone perfectly. She called me again that afternoon to let me know that Murphy was still doing great! She also let me know that I was welcome to call back any time for an update. Murphy spent the night so that she could be monitored for a little while before we brought her home.
The second surgery went just as the first. Recovery was difficult for the first couple of weeks after each surgery, as we expected, but any time we had a question or concern, which was fairly often right at the beginning, Dr. Simpson responded promptly. We had no idea what to expect re what was an appropriate amount of pain/depression, and Dr. Simpson was great at letting us know what was in the range of "normal for this amount of time after surgery."
I continue to check in with Dr. Simpson every once in a while, just to make sure whatever activity is appropriate for Murphy (snowshoeing, agility, etc) and she is quick to respond.
This could have been a negative/stressful experience, but all of our dealings with VCSP were top-notch. We appreciated the professionalism, kindness, ease of scheduling, responsiveness . . . . everything. To top it off, Murphy can't wait to get out of the car when we arrive for follow up appointments. She dances around in the car when she can tell we're getting close, then cries, then bolts to the front door of the facility as soon as we open the car door for her. She had major surgery there twice, and she can't wait to go back in to see everyone!
Jessica H. March 11, 2015
When my year old pup first started limping, I thought nothing of it, assuming that with time she would recover on her own. But after a few months, I knew that something wasn't right. Our regular vet referred us to Dr. Munjar to have her shoulder checked out.
The front desk staff were quick to get us in and so kind. Dr. Munjar examined her and her x-rays and gave us a few options - allowing us to go with the least invasive route to start. He was patient and thorough with all of my questions about her pain med prescriptions and the level of rest she would need.
In the end, the procedure went perfectly and by following his instructions (which weren't always easy with such a high-energy breed) she was able to make a full recovery with just one cortisol shot and a lot of down time.
If she were ever to be injured again, I would not hesitate to bring her back to Dr. Munjar for care. He is kind, gentle and communicates openly and clearly about the medical problems and all of the potential solutions.
Moira L. April 20, 2013
Dr.Munjar, Simpson and staff always come thru. Thanks for caring for Petey as if he were your own pet today!
Lauren Smith April 6, 2015