What some of our clients are saying:
We were so pleased with our entire experience with VSCP, from start to finish - a process of 6 months and counting!
Our veterinarian referred us to VCSP in July 2014 when our Newfoundland, Murphy, began limping severely. We suspected a torn cruciate ligament, and wanted to get an expert opinion.
When I first called to make an appointment, the receptionist was very professional and helpful. They were able to get us in right away for a consultation with Dr. Amelia Simpson, who confirmed that our suspicion was correct AND that the problem existed in both knees. She recommended a TPLO (Tibial Plateau Leveling Ostomy) surgery for both knees. Since Murphy is a very large dog, we would need to stagger the surgeries, 6-8 weeks apart.
We scheduled her first surgery, and dropped her off early that morning. I was a nervous wreck, but Dr. Simpson called me as soon as she finished the surgery to let me know that it had gone perfectly. She called me again that afternoon to let me know that Murphy was still doing great! She also let me know that I was welcome to call back any time for an update. Murphy spent the night so that she could be monitored for a little while before we brought her home.
The second surgery went just as the first. Recovery was difficult for the first couple of weeks after each surgery, as we expected, but any time we had a question or concern, which was fairly often right at the beginning, Dr. Simpson responded promptly. We had no idea what to expect re what was an appropriate amount of pain/depression, and Dr. Simpson was great at letting us know what was in the range of "normal for this amount of time after surgery."
I continue to check in with Dr. Simpson every once in a while, just to make sure whatever activity is appropriate for Murphy (snowshoeing, agility, etc) and she is quick to respond.
This could have been a negative/stressful experience, but all of our dealings with VCSP were top-notch. We appreciated the professionalism, kindness, ease of scheduling, responsiveness . . . . everything. To top it off, Murphy can't wait to get out of the car when we arrive for follow up appointments. She dances around in the car when she can tell we're getting close, then cries, then bolts to the front door of the facility as soon as we open the car door for her. She had major surgery there twice, and she can't wait to go back in to see everyone!
Jessica H. March 11, 2015
We highly recommend Dr Munjar and the team at VSCP. Dr Munjar was friendly, compassionate and took plenty of time with us. The rest of the office staff (Melissa at the front desk) were above average also.
Our Shiba Inu had bilateral patellar luxation corrected 9 months ago and is doing great.
No hesitations recommending this clinic. If you do want a second option, we have a friend who speaks highly of Cascade Clinic and Dr. Howard also.
Ed H December 15, 2015
The wait times are long, but the service is wonderful. I've come in twice (with appointments) and ended up sitting in an exam room waiting to be seen at least 30 minutes each time. However, the attention from the front desk person, the vet tech and the examination I received from Dr. Lauer was very thorough and done with care.
I came here for a second opinion on a surgical consult and boy, am I glad I did. Not only did Dr. Lauer conduct a very thorough examination of my dog, she did not immediately jump to a recommendation for a costly surgery like the first vet I saw. Her diagnosis was actually quite different from the first diagnosis, but I trust her judgment since she took the time to really examine my dog and his whole body. I highly recommend this place!
Esther K. October 5, 2015